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  • Serving Klang Valley, Penang & Johor Bahru
  • Live support: 7:00am – 11:00pm, 7 days a week

How Love Care Works

Simple steps for families who need care and for caregivers who want regular cases.

FOR FAMILIES

Get Trusted Care In 5 Simple Steps

01

Share your needs

Fill in a short form or WhatsApp us. Tell us about your parent's condition, routine, language and the hours you need.

02

Talk to a coordinator

A care coordinator calls you, usually within 15 minutes during support hours, to understand the details and recommend the right type of care.

03

Choose your caregiver

Receive verified caregiver profiles with experience, languages, reviews and the full price breakdown, usually within 24 hours.

04

Start care, one-off or recurring

Begin with a single visit or set up a weekly plan with the same caregiver. Pay securely online by FPX, card or DuitNow.

05

Stay supported

Change schedules, request a replacement or raise any concern on WhatsApp from 7am to 11pm daily. Rate every case to help us keep quality high.

FOR CAREGIVERS

From Application To Steady Income

01

Apply in 2 minutes

Tell us your role, experience, working area and availability. Joining is free.

02

Get verified

Short interview plus MyKad, reference and certificate checks. Registered nurses provide a valid APC.

03

Receive case offers

Get offers near you, each showing the family's needs, schedule, your rate, the platform fee and your net earnings.

04

Build recurring cases

Great reviews and reliable attendance put you first in line for long-term weekly plans with the same families.

05

Get paid every Friday

Weekly payouts to your Malaysian bank account with a clear earnings statement.

NEAR REAL-TIME SUPPORT

Real People On Call When Care Plans Change

WhatsApp & phone support

7am – 11pm daily, with a 15-minute first-reply target.

Replacement caregivers

If a caregiver is sick or on leave, we arrange a briefed replacement, typically within 24 hours.

Verified, rated caregivers

Identity, references and certificates checked. Families rate every completed case.

One clear bill

Caregiver rate + 10% platform fee. Caregivers see the same breakdown.

Love Care is not an emergency service. In a medical emergency, call 999 immediately.

Need A Caregiver This Week? Talk To Us Now.

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